Can I pay using cash rather than online?

Yes we do offer a cash on delivery option simply apply discount / promotion code COD at checkout and we can process your order as normal.

What type of logs do you sell?

At Woodstock UK we supply premium kiln-dried hardwood logs typically ash, oak, and birch. All our logs are Ready to Burn certified with a moisture content of 20% or less, ensuring a clean, efficient burn.

Are your logs suitable for wood burners and open fires?

Yes! Our kiln-dried logs are perfect for wood-burning stoves, open fires, chimineas, and pizza ovens. They burn hotter and cleaner, giving excellent heat output with minimal smoke.

How are your logs measured and sold?

We sell by volume, not weight in nets, builders’ bags, or loose cubic metres. Each option is clearly described on our website so you know exactly what you’re ordering.

Do you offer delivery, and what areas do you cover?

Yes, we offer free Nationwide delivery for all orders over £100.00. Any orders below this value will incur a £10.00 delivery charge.

Do I need to be home to receive my delivery?

Not necessarily. As long as we have clear access, our team can deliver safely even if you’re out just let us know where to leave your logs.

How should I store my logs once delivered?

Store your logs in a dry, well-ventilated place off the ground and sheltered from rain. Good airflow keeps them perfectly dry and ready to burn.

What’s the difference between kiln-dried and seasoned logs?

Kiln-dried logs are dried in controlled conditions to reach ≤20% moisture, which means a hotter, cleaner, and more efficient burn.

Seasoned logs are air-dried naturally and can sometimes hold more moisture, reducing heat output.

Are your logs sustainably sourced?

Yes all Woodstock UK logs come from responsibly managed British woodlands and accredited suppliers. Sustainability and quality are at the heart of everything we do.

Do you offer bulk or trade discounts?

We do. If you’re ordering in larger quantities or need regular deliveries, we can offer discounted pricing and flexible supply options. Please get in touch for details.

How do I place an order with Woodstock UK?

You can order online through our Shop page, call our team directly (01270 482224) , or send an email (orders@woodstockuk.com) with your order details. We’ll confirm availability, pricing, and delivery before dispatch.